In a matured IT world, even one of us provides a service to our clients in more than one ways. Over the years it has become increasingly relevant to understand, design, and develop a service that is most suited to our clients. ITIL® V3 Foundation course is one of the training we provide to bring awareness to the all in the industry to have a fresh look at this endeavour.
ITIL® is the most widely accepted approach to IT service management in the world conceived in the late 1980’s by the Cabinet Office in the United Kingdom and other countries. Over the years, it has become an industry, technology and vendor independent de facto standard.
ITIL® provides a practical, framework for identifying, planning, delivering and supporting IT services to the business. It advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.
| Course Duration: | 2.5 days |
| Timings: | 10 am to 6 pm Myanmar time |
| Venue: | Linux Lab office Building 4, Room 6, Myanmar Info Tech, Hlaing Township, Yangon, Myanmar Phone: +95-1-652243 / 2 |
Operations managers, service delivery professionals, quality analysts, and production support engineers will find the course ideal. However, the ITIL® Foundation certification course can be taken up by anyone working in the IT service industry, like IT professionals who want to move ahead in the IT Service Management sector. Foundation Certification Training.
Expert instructors from India conduct these training programs.
