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ITIL® Foundation Training


About the course

In a matured IT world, even one of us provides a service to our clients in more than one ways. Over the years it has become increasingly relevant to understand, design, and develop a service that is most suited to our clients. ITIL® V3 Foundation course is one of the training we provide to bring awareness to the all in the industry to have a fresh look at this endeavour.

ITIL® is the most widely accepted approach to IT service management in the world conceived in the late 1980’s by the Cabinet Office in the United Kingdom and other countries. Over the years, it has become an industry, technology and vendor independent de facto standard.

ITIL® provides a practical, framework for identifying, planning, delivering and supporting IT services to the business. It advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.


Course detail

Course Duration: 2.5 days
Timings: 10 am to 6 pm Myanmar time
Venue: Linux Lab office
Building 4, Room 6,
Myanmar Info Tech,
Hlaing Township, Yangon, Myanmar
Phone: +95-1-652243 / 2


Who should attend

Operations managers, service delivery professionals, quality analysts, and production support engineers will find the course ideal. However, the ITIL® Foundation certification course can be taken up by anyone working in the IT service industry, like IT professionals who want to move ahead in the IT Service Management sector. Foundation Certification Training.


Benefits of ITIL®

  • Improved value creation
  • Improved IT services through the use of proven best practice processes
  • Reduced costs
  • Improved customer satisfaction through a more professional approach to Service delivery
  • Alignment with business needs, including the development of a business perspective
  • Improved productivity and reduced costs
  • High-quality IT services that benefit the business customer
  • A balanced and flexible approach to service provision
  • Well-designed services which meet customers’ needs – now and in the future
  • Ability to adopt and adapt to reflect business needs and maturity.
  • Improved use of skills and experience
  • Improved delivery of third party service


Levels of qualifications

  • ITIL® Foundation
  • ITIL® Intermediate Level
  • ITIL® Managing Across the Lifecycle
  • ITIL® Expert Level
  • ITIL® Master Qualification



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